Technical Resource Center

Engineering Data, Firmware, and Industrial Standards for ZX Series.

Core Technology
Downloads
Troubleshooting
OEM/ODM Service
Validation Data (QC)

Industrial Resilience Architecture

1. Hardware Watchdog & Electrical Protection

Our hardware is engineered for environments where manual maintenance is impossible. We focus on three layers of stability:

Surge Protection: Ports are isolated up to 6000V (Lightning/ESD protection).
Wide Voltage Input: Supports DC 5V-40V input with reverse polarity protection, adaptable to industrial power grids (12V/24V) without external converters.
Watchdog: Dedicated hardware circuit forces physical power cycle within milliseconds if firmware hangs.

2. Smart Link Detection (Anti-Fake Online)

We solve the “False Online” issue common in cellular networks. The router performs active ICMP detection:

Mechanism: Continuously pings external targets (e.g., 8.8.8.8 or private VPDN servers like 172.16.x.x).
Action: If Pings fail consecutively, the device automatically resets the 4G/5G modem or the WAN interface.

3. Edge Programmability

For system integrators, we open the Linux capability of the device. The ZX4224/ZX5478 series supports Python そして Shell scripting, allowing local data processing (MQTT/Modbus) before transmission.

Download Center

Note: Right-click and choose “Save As” to download files.

5G Industrial Series (ZX5478)

Document Name	Version	Description	Download
ZX5478 User Manual	V1.0	Complete configuration guide (WAN Priority, 5G Slicing, VPN).	PDF
ZX5478 Datasheet	V1.2	Hardware specs, Interface definitions, and Pinout.	PDF

4G M2M Series (ZX4224)

Document Name	Version	Description	Download
ZX4224 Specification	V1.2	Includes Power consumption data and RS232/485 wiring.	PDF
VPN Configuration Guide	2020.4	Step-by-step setup for PPTP, L2TP, and IPSec.	PDF

Utilities

JinCan Search Tool (Windows) – Locate routers on LAN.
DTU Serial Debugger – For RS232/485 Transparent Transmission testing.

Troubleshooting & Setup

Connectivity & Hardware

Q: What does the “NET” LED status indicate?
A: The LED behavior provides immediate diagnostic info:
– Fast Flash: The modem is dialing (negotiating with the tower).
– Solid On: Connection successful.
– Off: WAN connection failed. Check SIM balance or Antenna connection.

Q: How do I configure a Private Network (VPDN) SIM?
A: Auto-match must be disabled for private APNs.
1. Navigate to 5G/4G Settings.
2. Uncheck “Auto Match Service Provider”.
3. Manually enter the APN, Username, and Password.
4. Select the Authentication Method (CHAP or PAP).

System Management

Q: I cannot access the router at 192.168.1.1.
A: Ensure your PC is in the same subnet (e.g., 192.168.1.100). Try accessing via http://192.168.1.1/index.asp explicitly. Default login: admin / admin.

Q: How to prevent rebooting on a closed network?
A: If your network has no internet (Intranet only), the “Disconnect Detection” may trigger false reboots. Change target IP from public DNS to your internal server IP, or disable detection.

Customization Capabilities

JinCan Network transitions client requirements into field-ready hardware. We support modification levels from cosmetic branding to deep hardware restructuring.

1. Hardware ODM

Module Integration: Adapted for Qualcomm (RM500Q), Unisoc (V510/FM650), and Huawei HiSilicon.
Interface Tailoring: Swap LAN for RS485, add GPS, or remove Wi-Fi.
Ruggedization: Soldered eSIM (SMD) implementation for high-vibration environments.

2. Software & Firmware OEM

Brand Identity: Custom Web UI (Dashboard) with your logo and color scheme.
Default Config: Pre-flashing APN/VPN/Python scripts to reduce deployment time.
Protocol Stack: Integration of custom Modbus/MQTT formats directly into firmware.

Validation Data (QC Report)

Data extracted from laboratory test report ID: ZX5478-Test.

1. Environmental Stress Testing

Condition: Constant Temperature & Humidity Chamber.
High-Temp Test: Continuous operation at 70°C (rising to 80°C) for 10 hours.
Result: No deformation, no paint peeling, zero system crashes.
Range: Verified for -20°C to +75°C.

2. Throughput Performance (SmartFlow)

Tested on ZX5478 (Gigabit 5G Model) via LAN-to-WAN forwarding.

プロトコル	Packet Size (Bytes)	Measured Throughput
TCP	1518	~1000 Mbps (Wire Speed)
UDP	1518	~1000 Mbps
TCP/UDP Mixed	Standard Mix	930.9 Mbps (Average)

3. Module Compatibility

Firmware drivers validated with: Quectel (RM500Q/U), Fibocom (FM150/650), Huawei (MH5000-31).

Can’t find the resource you need? Please use the Online Message form below to describe your requirements. Our technical team will provide the relevant documents via email within 24 hours.